Refund policy
We offer refunds in line with UK consumer protection laws.
Refund Eligibility
You may request a refund within 14 days of receiving your order.
To qualify:
- Item must be unused
- In original packaging
- In resaleable condition
Faulty or Incorrect Items
If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or full refund. Return shipping costs will be covered.
Refund Process
- Refunds are processed within 5–7 working days after inspection
- Issued to the original payment method
Deductions may apply if the item shows signs of use beyond normal inspection.