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Refund policy

We offer refunds in line with UK consumer protection laws.

Refund Eligibility

You may request a refund within 14 days of receiving your order.

To qualify:

  • Item must be unused
  • In original packaging
  • In resaleable condition

Faulty or Incorrect Items

If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or full refund. Return shipping costs will be covered.

Refund Process

  • Refunds are processed within 5–7 working days after inspection
  • Issued to the original payment method

Deductions may apply if the item shows signs of use beyond normal inspection.